Responsible Gaming

Gaming Should Be Entertainment

At 373 Kooyong, we're committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses or bet more than you intended.

Age Verification

Online gambling in Australia is only available to individuals who are 18 years of age or older. We strictly enforce age verification measures to ensure compliance with Australian gambling laws. By using our website, you confirm that you are of legal age in your jurisdiction.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your own behaviour or that of someone close to you, please seek help immediately:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the extent of gambling
• Neglecting work, school, family, or social responsibilities due to gambling
• Borrowing money or using credit to fund gambling
• Experiencing mood swings or irritability when unable to gamble
• Gambling for longer periods than intended
• Increasing bet amounts to achieve the same level of excitement
• Feeling anxious or depressed outside of gambling activities
• Unsuccessful attempts to cut down or stop gambling

Self-Help Tools & Limits

We provide several tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period.
• Loss Limits: Restrict the maximum amount you can lose during a session or over a period of time.
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered.
• Session Time Limits: Set automatic session timers to remind you to take breaks.
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling on our platform.

To access these tools, please contact our customer support team or visit your account settings.

Support Organisations

If you or someone you know is struggling with problem gambling, confidential support is available from the following organisations:

Australia

• Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support for Australians affected by gambling.
• Lifeline Australia: 13 11 14 — 24/7 crisis support and counselling.

United Kingdom

• GamCare: www.gamcare.org.uk — Free, confidential support for problem gamblers and their families.
• GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling.

Canada

• Responsible Gambling Council: www.responsiblegambling.org — Resources and support for problem gambling.

United States

• National Council on Problem Gambling: www.ncpgambling.org — Information and referral services for problem gambling.

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and resources on gambling addiction prevention.

If You Need Help

If you believe you have a gambling problem or are concerned about your gambling habits, please reach out for help immediately. Speaking to a counsellor or trusted person is an important first step. There is no shame in seeking support — professional help is available and can make a real difference.

Remember: gambling should always be fun and within your control. If it's not, help is just a phone call or click away.